GLOBAL MANAGEMENT ACADEMY

Managing Continuous Improvement

COURSE OVERVIEW
Continuous improvement is essential for all types and sizes of companies in all sectors to remain competitive in today’s challenging business environment.

CQI has evolved considerably from its early growth within TQM, and now embraces 6 Sigma, Kaizen and LEAN theory. This course provides an overview of these theories of quality and business improvement, and provides an introduction to the key tools used in their successful application.

The introduction of a continuous improvement culture is the key to long term success in today’s manufacturing and services environments. Such a culture requires leadership, resourcing and continuous nurturing. As a leader, you can gain substantial traction in your career if you can demonstrate success with the application of these principles, and in the successful execution of a business improvement program.
This course will also provide you with a framwork to plan for and successfully lead a small scale business improvement initiative, and help you to build a continuous improvement culture in your organization.

COURSE CONTENT
The content of this course includes:

  • The evolution of Continuous Quality Improvement
  • Understanding the Costs of Quality
  • Understanding Business Processes
  • Using Stastics to improve process effectiveness
  • Understanding Six Sigma
  • Root Cause Analysis
  • Causal Analysis Techniques
  • Data Collection
  • Understanding Kazien
  • Planning how to introduce continuous improvement
  • Managing a CQI Program

Suitable For: Front Line Managers and Team Leaders tasked with improving operational systems and processes
Course Duration: 10 - 16 Hours (You will have access to your course for 90 days from date of purchase)
Certification: Global Management Academy Completion Certificate
Delivery: On-line
Resources: Comprehensive Learners manual, additional articles and worksheets
ILM Equivalence: M2.17 – Business Improvement Techniques (2 credits) | M