GLOBAL MANAGEMENT ACADEMY
GBP 49.00

Address Customer Needs

This course is designed to help new and aspiring service team leaders develop the skills and knowledge to lead their teams to meet and exceed the expectations of their customers for quality customer service.

ASPIRE:GLOBAL DIPLOMA IN LEADERSHIP AND MANAGEMENT

The Diploma of Leadership and Management is Australia's leading management qualification for experienced middle managers in, or first line managers aspiring to enter middle managenent.

GBP 69.00

Assessing your Leadership Capabilities and Performance

This course is designed for experienced managers seeking to acquire a comprehensive insight into their own leadership capabilities and performance, and to learn how to develop the skills to become a truly professional leader.

GBP 79.00

Becoming an Effective Leader

Becoming an Effective Leader’ is the essential toolkit for managers seeking to enter senior leadership roles. This course will provide you with the knowledge and insight to inspire, motivate, and lead with integrity and professionalism.

GBP 79.00

Budgetary Planning and Control

Designed for Middle Managers, this course will help you take more control over the budgeting process, and identify ways in which you can ensure your budgeting and reporting processes work for your business unit, and enhance business performance.

GBP 79.00

Budgeting and Cost Management

This course is designed for 1st line managers, team leaders and any staff tasked with developing budgets. The courses provides guidance, practical assignments, and numerous tools to help you develop budgets for most types of organization.

GBP 69.00

Building an Effective Team

This course introduces the principles of building high performance teams using the Tuckman Model (Forming, Storming, Norming, and Performing), and introduces a range of team building and problems solving techniques.

GBP 79.00

Business Improvement Techniques

This course provides a comprehensive introdution to the theory and practice of continuous quality improvement. You will learn how to use a wide range of techniques and tools to analyze, map and improve business proceses, and service quality.

GBP 79.00

Business Negotiation Skills

This course provides training and a framework for managing business negotiations; how to plan for and control the stages of a negotiation, and gain the outcomes you seek without confrontation.

GBP 99.00

Business Planning

The Global Business Planning course is designed to enable managers to develop a complete business plan, with associated business financials. Your plan will enable you to justify your budgeting, and submit requests for bank or venture capital financing.

GBP 69.00

Business Report Writing

This course has been designed specifically for people who are required to write business reports. It helps you develop the skills you need to write persuasive professional reports for use in all business contexts.

GBP 89.00

Coaching and Mentoring

This course in Coaching and Mentoring will give leaders the skills and knowledge to coach individuals, and plan for and introduce a process of coaching and mentoring of high potential and key staff in the organization.

GBP 69.00

Communicate Effectively as a Workplace Leader

This highly popular course helps managers understand and control the different methods of interpersonal communication, and introduces the techniques with which to achieve high impact in their business and personal interpersonal relationships.

GBP 69.00

Contribute to Innovation and Creativity

This course provides an introduction to innovation processes, and the management skills and knowledge required to to support creative thinking, promote suggestion schemes, and manage small scale innovation and improvement in your team.

GBP 79.00

Customer Service Essentials

This course is designed to help frontline managers develop their skills and knowledge in the management of service delivery. This course will provide you with the skills, knowledge and practice to successfully lead a frontline service team.

GBP 69.00

Delegating Authority in the Workplace

Learning to delegate effectively is one of the most valuable skills you can master. By the end of this course you will be able to Improve productivity and efficiency through effective, intelligent and planned delegation.

GBP 79.00

Develop a Culture to Support Innovation

In the rapidly changing global business environment, an innovative culture is central to competitiveness and the survival of most businesses. This course focuses on steps managers can take to build a culture committed to creativity and innovation.

GBP 59.00

Develop a Workplace Learning Environment

This course will provide you with the skills and knowledge to promote continuous learning and development in the business unit, to improve the motivation of your team, engender team loyalty and improve team productivity.

GBP 89.00

Develop and Implement Corporate Social Responsibility

This course is designed for individuals working in senior management roles tasked with evaluating, developing, and implementing the corporate social responsibility policy in an organization.

GBP 89.00

Develop and Implement Strategic Plans

This course is designed for senior managers and internal consultants tasked with leading the strategic planning process, and managing the implementation of business strategy.

GBP 59.00

Develop and Manage a Sales Campaign

In this course, you will learn how to develop a plan for a sales campaign which will enable you to mobilize and direct your sales team to acheive and exceed their individual sales targets and incentives.

GBP 79.00

Develop Emotional Intelligence

This course will give you the tools you need to be emotionally intelligent in your workplace, and will help you to elevate your levels of EI so that you and your team can achieve better results at work.

GBP 89.00

Developing a Marketing Plan

The Global Marketing Planning course is designed to enable you to create a fully viable 3 year marketing plan with detailed marketing strategy, marketing tactics (the 4 P's), marketing budgets, and action items to help you grow your business.

GBP 69.00

Developing and Leading Teams to achieve Organizational Objectives

Leadership for results involves managing the implementation of business goals and objectives, through the application of leadership behaviors which produce high motivation and commitment, and sustainable business results.

GBP 89.00

Developing Business Strategy

This comprehensive course provides managers with the knowledge and tools to develop a 5 year Strategic Plan for their business. Learn how to develop Vision, Mission, Values , Goals, Objectives and Action Plans for your organization.

GBP 59.00

Developing your Business Idea

This course will help you develop your business proposition, enabling you to evaluate its commercial viability, and identify and plan for the resources and actions you need to develop your business.

GBP 79.00

Developing your Leadership Styles

The course is designed for experienced managers seeking to understand the leadership styles used in their own organization, and to develop their range of leadership styles, and apply these to differing work contexts and demands.

GBP 79.00

Developing Yourself and Others

In this course, you will learn how to plan learning and career development for yourself, and for the members of your team. You will learn how to identify training needs, provide support to your people, and evaluate the effectiveness of training.

GBP 89.00

Effective Management

Taking on a more senior role in the organization can be daunting, with many new responsibilities and expectations. This comprehensive course is designed to help experienced managers take the next into step into a senior management role with confidence.

GBP 79.00

Effective Supervision

In this comprehensive course for new front-line manager, you will learn how to set goals and direction, assign and manage work. delegate successfully, control work, and provide leadership, support and management for your team.

GBP 89.00

Emotional Intelligence for Leaders

This course will give you the tools you need to be an emotionally intelligent leader in your workplace, and apply this knowledge and techniques to improving the effectiveness of your organization.

GBP 79.00

Essential Sales Skills

This course is designed for businesses of all sizes, and for those starting out in sales, or for team leaders seeking to develop their sales skills. You will learn how to make effective sales calls, handle buyer objections and close deals successfully.

GBP 79.00

Ethical Leadership

This popular course on Ethical Leadership is designed for senior managers seeking to apply an ethical approach to their leadership role, and to promote ethical business practices throughout the organization.

GBP 79.00

FACILITATING CONTINUOUS IMPROVEMENT

This course introduces the principles and theory used in continuous improvement, including process analysis, Kaizen, and 6 Sigma, and provides you with the tools to successfully introduce a Continuous Quality Improvement program in your organization

GBP 99.00

Finance for Non-Financial Managers

This very popular course provides managers with a very comprehensive introduction to business finance, enabling middle managers to participate with confidence in meetings and dialogue on the financial planning and performance of the organization.

GBP 69.00

Foundations in Leadership

In this first course in the Global Leadership Program, you will gain insight into your personal approach to leading people, learn the key theories of leadership, and build a personal leadership development plan.

GBP 79.00

Foundations in Lean 6 Sigma

This course introduces the core principles of Lean and 6 Sigma. You will learn how to use a range of Lean and 6 Sigma tools and techniques to lay the foundations for a Lean improvement program in your organization.

GBP 79.00

Foundations in Marketing

This course provides managers with a sound understanding of the key elements of researching and profiling a market, determining the marketing mix, analyzing and defining a target market and planning and implementing marketing strategies.

GBP 79.00

Foundations in Quality Management

This course will help you understand the content of the ISO 9001:2008 quality management system, and provides an overview of best practice in the use of quality tools and techniques, and the management of continuous quality improvement programs.

GBP 292.00

Global Executive Manager Program - INTRODUCTION

This comprehensive executive management program, comprising 4 courses, is designed to enable experienced business managers acquire the skills and knowledge with which to excel in senior management roles.

GBP 600.00

ILM Level 3 Award in Leadership and Management (MODULAR)

The ILM Level 3 Award in Leadership and Management will help you develop the skills and knowledge to manage effectively in diverse business environments, and to acquire a qualification which offers offers a strong foundation for a career in management.

GBP 780.00

ILM Level 3 Certificate in Leadership and Management (MODULAR)

The ILM Level 3 Certificate in Leadership and Management is a comprehensive qualification providing a strong foundation for a career in management.You will acquire the skills and knowledge to manage with confidence in all front-line management situations.

GBP 1400.00

ILM Level 3 Diploma in Leadership and Management

The ILM Level 3 Diploma Program in Leadership and Management is the premier management qualification in the U.K. for newly appointeed and experienced First Line Managers.

GBP 600.00

ILM Level 4 Award in Leadership and Management (MODULAR)

The Global ILM Level 4 Award is a concise qualification designed for experienced supervisors and team leaders newly promoted to, or planning to enter a middle management role. Select from 20 courses to build the qualification around your career needs.

GBP 945.00

ILM Level 4 Certificate in leadership and Management (MODULAR)

The Global ILM Level 4 qualification is popular qualification, designed for experienced managers planning to enter, or just starting a middle management role. Select from 60 courses to build the qualification around your personal career needs.

GBP 1350.00

ILM Level 4 Diploma in Leadership and Management (MODULAR)

The Global ILM Level 4 Diploma is the premier qualification for experienced managers planning to enter, or just starting in a middle management role, Select from 60 courses to build the qualification around your personal career needs.

GBP 750.00

ILM Level 5 Award in Leadership and Management

The ILM Level 5 Award in Leadership and Management is a concise qualification which offers experienced middle managers an introduction to the knowledge and skills required for a career move into a more senior management role.

GBP 1200.00

ILM Level 5 Certificate in Leadership and Management (MODULAR)

Select 3 to 4 courses from our portfolio of 40 courses to create your custom ILM Level 5 Certificate in Leadership and Management - designed for managers building a career in middle management, and entering more senior management roles.

GBP 1200.00

ILM Level 5 Certificate In Leading Innovation

Comprising 3 courses, this ILM program in LEADING INNOVATION AND CHANGE will provide experienced managers with the knowledge and skills to make the business case for Innovation and establish an organization culture which consistently delivers innovation.

GBP 1350.00

ILM Level 5 Diploma in Leadership and Management (MODULAR)

Select from 40 courses to create your custom ILM Level 5 Diploma in Leadership and Management - the premier qualification for experienced middle managers seeking a career in Senior management.

GBP 89.00

Implementing Business Strategy

This course is designed for senior managers and those tasked with MAKING STRATEGY HAPPEN. This course will help you execute your strategy and make strategy a dynamic and meaningful activity and resource for managers and employees across your organization.

GBP 69.00

Improving Personal Effectiveness

This course in Improving Personal Effectiveness will help you take much greater control over many aspects of your job and their environment, become much more assertive, and help you make appropriate choices and responses to achieve your personal desires.

GBP 69.00

Interpersonal Communication Skills

This highly popular course helps managers understand and control the different methods of interpersonal communication, and introduces the techniques with which to achieve high impact in their business and personal interpersonal relationships.

GBP 89.00

Interpreting Financial Statements

In this comprehensive course you will learn how to interpret financial statements, profit and loss accounts, and balance sheets. and cash flow statements, and learn how to interpret the performance of a business using a wide range of financial ratios.

GBP 79.00

Lead and Manage Workplace Relations

Learn how to apply a wide range of essential skills and techniques to continually improve your relationships, and those of your team, both within the team, and with other stakeholders inside and outside your place of work.

GBP 69.00

Lead Effective Meetings

This course in the Managing Meetings is designed to give managers the tools you need to plan for and successfully manage business meetings that will engage your audience and leave a positive and lasting impression.

GBP 79.00

Leadership for Results

Leadership for results involves managing the implementation of business goals and objectives, through the application of leadership behaviors which produce high motivation and commitment, and sustainable business results.

GBP 69.00

Leading a High Performance Team

This course enables you to accelerate the performance of your team through the alignment of team roles, and the introduction of high impact motivational techniques and the building of team capabilities to optimize team potential.

GBP 69.00

Leading an Improvement Team

This course is designed for middle managers seeking to set up and lead a quality | business improvement project team. You will learn how to plan the project, build the team, and plan, allocate work, control and support the team in achieving its goals.

GBP 79.00

Leading and Motivating a Customer Service Team

Motivated employees are vital to the success of any customer service operation. This course provides team leaders in all service operations with the knowledge, skills and resources to enhance motivation, commitment and performance of their service team

EUR 99.00

Leading Business Projects

This course is designed for managers tasked withleading complex business projects. You will learn the skills required to plan projects, allocate and control work flow, monitor project financials, and motivate the team to achieve business objectives.

GBP 79.00

Leading Innovation and Change

This comprehensive course will help Managers develop a culture of innovation in the organization, and provide the skills and knowledge to identify innovation opportunities; and develop and implement these using best practice change management techniques.

GBP 79.00

Leading Motivation and Engagement

This course helps managers apply best practices in motivational theory and employee engagement, provides the tools to help you create the conditions for building a highly motivated engaged teams, committed to achieving business performance objectives.

GBP 79.00

Making a Financial Case

Tasked with justifying a significant investment in new technologies or infrastructure, or leading a project requiring financial justification for the investments? In this course, you wll learn how to develop comprehensive and convincing financial case.

GBP 79.00

Making Professional Presentations

In this course You will learn how to prepare and plan for different types of presentations, how to develop content which will engage you audience, and how to deliver public speeches and business presentations in a confident and assured manner.

GBP 1.00

Manage Personal Development

This is a test course

GBP 89.00

Manage Recruitment and Selection

In this course, you will learn how to shape the organisation’s talent planning, recruitment and selection policies, and identifying appropriate recruitment and selection methods, and contribute to the interviewing, selection and induction processes.

GBP 62.00

MANAGE RISK

In this course, managers and business owners will learn the practical skills necessary to perform regular risk assessments, treat and control risks, and introduce best practice risk management into their organization.

GBP 79.00

Management Communication Skills

This comprehensive course is designed for business managers seeking to rapidly improve their skills in interpersonal and written communication, using practical learning activities and providing extensive resources to help you continue your learning.

GBP 89.00

Managing and Implementing Change

This course is designed for experienced middle managers planning to implment a major change initiative within the organization.The course is practical and provides the tools and resources to help you plan for successful change program implementation.

GBP 89.00

Managing Business Improvement

This course in Business (Continuous) Improvement is designed for team leaders and managers seeking to get a better understanding of how continuous improvement works, and learn some of the key tools used in improving quality, and productivity.

GBP 79.00

MANAGING CHANGE

This course is designed for team leaders and managers planning to undertake a change a change initiative within the organization.The course is practical and provides the tools and resources top help you plan for successful change program implementation.

GBP 79.00

Managing Complaints and Difficult Customers

This course provides managers with the tools and resources to better manage customer complaints, , manage difficult customers, and develop the policies and procedures to embed efficient complaints resolution and service recovery in the organization.

GBP 79.00

Managing Conflict

This course will give participants a six-step process that they can use and modify to resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

GBP 59.00

MANAGING CONTINUOUS IMPROVEMENT

This course introduces the principles and theory used in business improvement, including process analysis, Kaizen, and 6 Sigma, and provides you with the tools to successfully introduce a Continuous Quality Improvement program in your organization

GBP 89.00

Managing Customer Relations

This course provides a strategic approach to customer engagement, enabling you to build an integrated organization-wide management system which will improve your firm’s sales process, build customer loyalty, and significantly improve your bottom line.

GBP 79.00

Managing Discipline in the Workplace

This course is designed for first line and aspiring first line managers, and provides comprehensive guidance and practical knowledge in how to manage and maintain discipline in the workplace.

GBP 79.00

Managing Employee Development

This course in Managing Employee Development will managers and leaders the tools and the knowledge to develop the capabilities of your team to better meet the growth needs of the business, while improving the motivation of your team members.

GBP 79.00

Managing for Efficiency and Effectiveness

Learn how to improve the efficiency and effectiveness of your busines unit theough the application of best practice managment techniques and leadership styles in this comprehensive online course.

GBP 89.00

Managing for Performance

Managing for Performance helps managers apply an integrated approach to the management of performance in the organization, aligning people with organization strategy, and optimizing the use of management systems to drive business performance improvement.

GBP 79.00

Managing Materials and Equipment

This course provides a comprehensive introduction to materials and equipment management, providing supervisors and team leaders with the skills to efficiently manage physical resources and equipment in their business unit.

GBP 79.00

Managing Meetings

This course in the Managing Meetings is designed to give managers the tools you need to plan for and successfully manage business meetings that will engage your audience and leave a positive and lasting impression.

GBP 79.00

Managing Operational Plans

The course provides the guidance and tools with managers can develop and implement operational plans to ensure that the objectives and strategies outlined in the strategic and/or business plan are met by work teams.

GBP 79.00

Managing Personal Performance and Development

This course helps you plan your performance, setting objectives which are achievable and under your control. In addition, you will learn how to plan your career objectives, and manage review meetings with your manager to achieve your personal goals.

GBP 79.00

Managing Personal Stress

In this highly popular course in Stress Management, we examine the causes of stress, and look at how stress impacts your health and your productivity. The course provides highly practical advice and will help you begin to manage stress more effectively.

GBP 89.00

Managing Projects in the Organisation

This course will provide with the skills and knowledge with which to plan for and manage business improvement projects in your business. In addition, you have access to an extensive range of tools and workbooks to ensure success in managing your projects.

GBP 89.00

Managing Resources

This course is designed for managers responsible for the planning for, acquisition and management of physical resources to support the efficient functioning of a service or manufacturing operations.

GBP 79.00

Managing Risk

In this course, managers and business owners will learn the practical skills necessary to perform regular risk assessments, treat and control risks, and introduce best practice risk management into their organization.

GBP 79.00

Managing Service Quality

This course is designed to help experienced customer service managers evaluate service quality, and develop the processes, practice and systems to improve service quality in their business.

GBP 79.00

Managing Stress and Conflict

This course helps managers develop the skills and knowledge to reduce the stress and conflict in their work teams, deal effectively with bullying and harassment, and create a calm and more cohesive work environment.

GBP 69.00

Managing Stress at Work

This course will help you take control at work, and reduce your stress levels, You will also learn how to recognize stress in your people, to provide appropriate types of support, and help them build up a strong stress personal defense foundations.

GBP 79.00

Managing Training and Coaching in the Workplace

Designed for first line and middle managers, learn how to help your people plan their careers, identify learning and development needs, locate development opportunites, and assist, coach and support them through the learning and development process.

GBP 79.00

Managing Workplace Projects

This course will provide with the skills and knowledge with which to plan for and manage small scale improvement projects in your business. In addition, you have access to a range of tools and workbooks to ensure success in managing your projects.

GBP 79.00

Managing your Continuing Professional Development

In this course, we provide the guidance and tools to enable professionals to both plan their careers, and to plan and manage their continuing professional development to enable them to help realize their career and lifestyle goals.

GBP 79.00

Managing Yourself

This course is designed to help team leaders and managers improve personal effectiveness through the use of best practice time management and stress reduction techniques.

GBP 79.00

Market Assessment

This course will help you gain an in depth understanding of the business environment you are currently and planning to operate in. You will also get insight into the competitive environment, and the potential of your business to succeed and grow.

GBP 89.00

Marketing Management (OLD)

This comprehensive course introduces the core strategic and management concepts required to evaluate and enhance the marketing strategy of a business, and lead implementation of an integrated business wide approach to the management of marketing and sales

GBP 99.00

Marketing Management (Understanding Marketing)

This comprehensive course introduces the core strategic and management concepts required to evaluate and enhance the marketing strategy of a business, and lead implementation of an integrated business wide approach to the management of marketing and sales

GBP 89.00

Mastering Leadership

‘Mastering Leadership’ is the essential toolkit for managers seeking to enter senior leadership roles in their organizations. This course will provide you with the knowledge and insight to inspire, motivate, and lead with integrity and professionalism.

GBP 79.00

Meeting Customer Needs

Designed for staff working in customer service roles, this course will help you identify the needs and expectations of your customers, monitor customer satisfaction, identify service problems and ways to improve service delivery and service quality.

GBP 79.00

Motivating People for Performance

Designed for first line managers and aspiring team leaders, this course in motivating people will give the knowledge and tools to inspire and encourage your team to achieve more and realize their real oerformance potential.

GBP 79.00

Negotiating and Networking

This course provides training and a framework for managing business negotiations; how to plan for and control the stages of a negotiation, and gain the outcomes you seek without confrontation.

GBP 79.00

Organizing and Delegating Work

Designed for first line managers and team leaders, this course will help you become highly effective at planning and organizing work, and the effective delegating of activities and roles to achieve team objectives, and to motivate and empower your team.

GBP 99.00

Planning a Lean Improvement Program

Lean has become one of the vital knowledge areas today for managers in operational and service delivery. This comprehensive course provides the skills, knowledge and resources to help managers plan a Lean improvement program in the organization.

GBP 79.00

Planning and Allocating Work

In this comprehensive course for new front-line manager, you will learn how to set goals and direction, assign and manage work. delegate successfully, control work, and provide leadership, support and management for your team.

GBP 79.00

Planning and Leading a Complex Team Activity

This course is designed for managers tasked with setting up teams to plan for and execute complex team activities. You will learn the skills required to plan projects, allocate and control work flow, and motivate the team to achieve business objectives.

GBP 79.00

Planning Change

Designed for first line managers tasked with introducing new systems, processes and policies in their teams, this course introduces the principles of effective change management, and a framework for planning and successfully implementing change.

GBP 79.00

Preparing to Start a Business

This course will help you assess your readiness to give up day job, and start your own business. In addition, you will examine the main start up options including franchising, and select your best fit option.

GBP 79.00

Promoting Products and Services

This practical course will give the knowledge to select the best marketing and promotional options for your business, plan for and buy in the services which will bring your business to the attention of your target markets, and build your image and brand.

SAMPLE: Management Communication Skills

DEMO COURSE - This is an extract from the Global Management Communication Management Skills course. Access is free of charge for a period of 48 hours. You will also be able to download extracts from the Learning Manual and other related materials.

SAMPLE: Managing Stress

DEMO COURSE - This is an extract from the Global Course in MANAGING STRESS. Access is FREE OF CHARGE for a period of 48 hours. You will also be able to download extracts from the Learning Manual and other related resources.

SAMPLE: Managing Stress and Conflict in the Organization

DEMO COURSE - This is an extract from the Global Course in MANAGING STRESS AND CONFLICT. Access is FREE OF CHARGE for a period of 7 days. You will also be able to download extracts from the Learning Manual and other related resources.

GBP 79.00

Solving Problems and Making Decisions

Designed for anyone responsible for resolving issues quickly, this course in Problem Solving enables you to apply an entire creative problem solving process, as well as invaluable problem solving and decision making tools that you can use every day.

GBP 292.00

The Global Effective Supervisor Program - INTRODUCTION

The ILM Endorsed Global EFFECTIVE SUPERVISOR PROGRAM is an intensive suite of 5 courses, designed to assist newly appointed supervisors , in acquiring the skills and knowledge to take up a new management role with confidence and authority.

GBP 69.00

Time Management Foundations

This course introduces the principles of Goal and Time Management, and assists managers in taking control of their business lives, applying long and short term goal planning, and learning to control their time and schedules to better achieve their goals.

GBP 69.00

Understanding Diversity in the Workplace

Embracing diversity and inclusion creates an environment where people are happier, more creative, and more productive. Learn how to promote diversity in your team, and help team members work successfully with multi-cultural customers and colleagues.

GBP 89.00

Understanding Financial Management

This very popular course provides managers with a very comprehensive introduction to business finance, enabling middle managers to participate with confidence in meetings and dialogue on the financial planning and performance of the organization.

GBP 79.00

Understanding Innovation and Change

This course will help you understand the reasons for innovation and the different approaches to innovation. You will also learn how about change management, and how to plan for and manage change within your team.

GBP 60.00

Understanding Leadership

In this first course in the Global Leadership Program, you will gain insight into your personal approach to leading people, learn the key theories of leadership, and build a personal leadership development plan.

GBP 89.00

Understanding Organization Culture and Ethics

Designed for middle and senior managers, this course helps managers develop the personal insight, and knowledge and skills to transform the culture of the organization, through the application of ethical and trasnformational leadership practice.

GBP 79.00

Understanding Quality Management in the Workplace

This course will help you understand the content of the ISO 9001:2008 quality management system, and provides an overview of best practice in the use of quality tools and techniques, and the management of continuous quality improvement programs.

GBP 79.00

Understanding Recruitment and Selection

This course is designed for managers and team leaders tasked with playing an active role in recruiting new staff. You will learn about the core principles involved in recruitment and selection, and how to make a positive and influential contribution.

GBP 79.00

Understanding the Organization Environment

Designed for managers tasked with developing business and marketing strategy, this course provides the tools with whitch to conduct a comprehensive analysis of the business environment to be applied in the development of business plans, and CSR strategy.

GBP 79.00

Understanding your Organization

Designed for first line managers, this course will help you carry out an analysis of your organization, and its operating context, to recognise the core structures and functions and know how to maximize your own and contrubtion within the organization.

GBP 69.00

Working Effectively in Teams

This course is designed for new supervisors and team leaders, and staff seeking to become team leaders. You will learn how to contribute to team cohesion and effectiveness and how to maximize your contribution to team performance.

GBP 79.00

Workplace Coaching

This course is designed for experienced managers tasked with getting the very best out of their people, using creative and intelligent use of coaching and mentoring in the workplace.

GBP 89.00

Writing a Business Case

This course takes you through a step by step process of writing and presenting a BUSINESS CASE, which provides convincing justification for investment in new equipment, new systems, acquisitions, major projects and innovations.

GBP 69.00

Writing for Business

This course provides an essential foundation in the skills of writing in today's business world. You will learn how to structure, organize, and use appropriate language to write emails, letters and memos to achieve maximum impact with your readers.

GBP 390.00

XE01: The Global Effective Supervisor Program - Introduction

The ILM Endorsed Global EFFECTIVE FIRST-LINE MANAGER PROGRAM is an intensive suite of 5 courses, designed to assist newly appointed supervisors , in acquiring the skills and knowledge to take up a new management role with confidence and authority.

GBP 199.00

Certificate in Business Communication Skills

Comprising 5 online courses, the Global CERTIFICATE IN BUSINESS COMMUNICATION SKILLS is designed to help newly appointed and practising first line managers, to rapidly improve their communication skills essential for success in all areas of management.

Learning Path
GBP 99.00

Certificate in Business Management

Comprising 5 courses (100 hours), this program is designed to enable new and experienced supervisors and team leaders develop the knowledge with which to successfully manage the efficient operations of a department or business unit.

Learning Path
GBP 199.00

Certificate in Effective Management

Comprising 5 online courses, the Global CERTIFICATE IN EFFECTIVE MANAGEMENT PROGRAM is designed to assist experienced supervisors and managers, to develop their skills and knowledge to effectively lead a business unit and mutliple teams.

Learning Path
GBP 199.00

Certificate in Effective Supervision

Comprising 5 Level 3 courses and 100 hours of learning, the Certificate in First Line Management is the perfect learning suite for the new and aspiring supervisors and first line managers.

Learning Path
GBP 199.00

Certificate in Enterprise Management

Comprising 5 courses and 100 hours of learning, this program will give experienced managers the skills and knowledge to effectively lead the administrative management of the enterprise.

Learning Path
GBP 199.00

Certificate in Executive Management

Comprising 5 courses and 100 hours of learning, this program will provide you with the knowledge and skills to successfully manage multiple business units and teams to deliver on business strategic objectives.

Learning Path
GBP 299.00

Certificate in Finance for Non-Financial Managers

Comprising 4 courses and 80+ hours of online learning, the GLOBAL CERTIFICATE IN FINANCIAL MANAGEMENT is designed to enable experienced managers, to acquire the skills and knowledge to analyse financial performance and make financial decisions effectively

Learning Path
GBP 199.00

Certificate in Human Resources Management

Comprising 5 courses, and 100 hours of online learning, this program will provide you with the knowledge and skills to help lead the management of Human Resources in your organization.

Learning Path
GBP 199.00

Certificate in Improving Team Operations

Comprising 4 courses and 80+ hours of learning, this program provides comprehensive training in the key skills and knowledge required to help you meet the quality needs of your customers, and implement quality improvement programs in your organization.

Learning Path
GBP 199.00

Certificate in Leading Effective Teams

Comprising 5 Level 3 courses and 100 hours of online learning, this program is the ideal boost for your new career in management.

Learning Path
GBP 199.00

Certificate in Managing Customer Service

Comprising 5 online courses a 100+ hours of online learning), this program is designed to enable supervisors and managers to review the effectiveness of customer service, and improve the quality of customer service in the organization.

Learning Path
GBP 199.00

Certificate in Managing Innovation and Change

This Global Certificate program comprising 100 hours of online learning (5 courses) will give you the skills and knowledge with which to plan for and implement successful innovation and change programs in your organization.

Learning Path
GBP 199.00

Certificate in Managing Quality and Improvement

The 5-course GLOBAL CERTIFICATE IN MANAGING QUALITY AND IMPROVEMENT is designed to assist supervisors and quality professionals, in developing an understanding of continuous quality improvement, and lead a quality improvement program in the organization.

Learning Path
GBP 199.00

Certificate in Marketing Management

The 5 course Global CERTIFICATE IN MARKETING MANAGEMENT is designed to enable supervisors and managers to develop and implement a marketing strategy for the business through a comprehensive marketing plan, and CRM systems.

Learning Path
GBP 199.00

Certificate in Operations Management

Comprising 5 courses and 100 hours of online learning, the content of the program provides comprehensive training in a wide range of skills and knowledge required to effectively manage resources, equipment and operational activities in the organization.

Learning Path
GBP 320.00

Certificate in Strategic Business Planning

This 3 course Certificate Program provides managers with the knowledge and the resources to develop the strategy for the organizaton and the tools to frame a 5 year business plan, with comprehensive financials and operational plans.

Learning Path
GBP 399.00

Certificate in Strategic Leadership

Comprising 5 courses and 100 hours of learning, this program provides the skills, techniques and tools to provide strategic leadership across the organization.

Learning Path
GBP 490.00

ILM Endorsed Effective Manager Program

The 5-course ILM Endorsed Global EFFECTIVE MANAGER PROGRAM is designed to assist experienced front-line supervisors and managers, in developing their leadership skills, while improving team productivity, and enhancing business performance.

Learning Path
GBP 490.00

ILM Endorsed Effective Supervisor Program

The Global Effective Supervisor Manager Program is designed to assist the newly appointed front-line managers, or those preparing for management roles to quickly acquire the skills and knowledge with which to take control in their new roles.

Learning Path
GBP 490.00

ILM Endorsed Effective Team Leader Program

The ILM Endorsed Global EFFECTIVE TEAM LEADER PROGRAM is an intensive suite of 5 courses, designed to assist experienced supervisors, in enhancing their management skills and knowledge to lead and develop their teams to achieve higher performance.

Learning Path
GBP 390.00

ILM Endorsed Executive Manager Program

This comprehensive executive management program, comprising 4 courses, is designed to enable experienced business managers acquire the skills and knowledge with which to excel in senior management roles.

Learning Path
GBP 510.00

ILM Level 3 Award in Leadership & Management (Business Management)

Comprising 3 courses, this ILM Level 3 Award in Leadership and Management program helps new or aspiring first line managers develop foundation skills and knowledge vital to managing a department or business unit.

Learning Path
GBP 490.00

ILM Level 3 Award in Leadership & Management (Effective Communication Skills)

Comprising 2 courses, this ILM Level 3 Award in Leadership and Management program helps new or aspiring first line managers develop essential communication skills to make a powerful impression and succeed in business and in professional situations.

Learning Path
GBP 490.00

ILM Level 3 Award in Leadership & Management (Effective Supervision)

Comprising 2 courses, this ILM Level 3 Award in Leadership and Management program provides new or aspiring first line managers with an introduction to key management skills critical to success in a supervisory role in both commercial and public-sectors.

Learning Path
GBP 490.00

ILM Level 3 Award in Leadership & Management (Managing People for Performance)

The 2-course Global program in MANAGING PEOPLE FOR PERFORMANCE (ILM Level 3 Award in Leadership and Management) enables new managers and team leaders to manage employee performance, and improve motivation and committment from the team.

Learning Path
GBP 600.00

ILM Level 3 Award in Leadership & Management (Team Building)

Comprising 3 courses, this ILM Level 3 Award in Leadership and Management program will help new or aspiring team leaders develop the management skills and knowledge to successfully take on leadership of a team in the workplace.

Learning Path
GBP 760.00

ILM Level 3 Cert. in Leadership & Management (Business Management)

Comprising 6 courses, this ILM Level 3 Certificate in Leadership and Management program helps new or aspiring first line managers develop comprehensive skills and knowledge essential to taking control of a department or business unit.

Learning Path
GBP 900.00

ILM Level 3 Cert. in Leadership & Management (Effective Supervision)

Comprising 6 courses, this ILM Level 3 Certificate in Leadership and Management program provides new or aspiring first line managers with training in a range of supervisory and management skills critical to success in a first line management role.

Learning Path
GBP 760.00

ILM Level 3 Cert. in Leadership & Management (Leading Effective Teams)

Comprising 6 courses, this ILM Level 3 Certificate program provides new or aspiring first line managers with the key management and leadership skills required to build, lead and manage highly effective teams in all types of organizations.

Learning Path
GBP 760.00

ILM Level 3 Cert. in Leadership & Management (Managing Customer Service)

Comprising 6 courses, this ILM Level 3 Certificate program provides new or aspiring first line managers with training in a range of key management and leadership skills critical to success in a first line management role in commercial and public-sector

Learning Path
GBP 810.00

ILM Level 3 Cert. in Leadership & Management (Managing Sales & Marketing)

Comprising 7 courses, this ILM Level 3 Certificate program provides new or aspiring first line sales managers with training in a range of skills and knowledge critical to success in managing an effective sales and marketing team.

Learning Path

ILM Level 3 Program in Leadership and Management (FREE TRIAL)

Welcome to this extract from the ILM LEVEL 3 QUALIFICATIONS IN LEADERSHIP AND MANAGEMENT. This learning path contains extracts from some of the 40 courses available. Download course manual extracts from the 'Additional References'.

Learning Path
GBP 510.00

ILM Level 4 Award in Leadership & Management (Effective Leadership)

Comprising 2 courses, the Global AWARD - EFFECTIVE LEADERSHIP program (ILM Level 4 Award in Leadership and Management) will provide you with the skills and knowledge to start leading, inspiring and motivating your team.

Learning Path
GBP 510.00

ILM level 4 Award in Leadership & Management (Financial Management)

Comprising 2 courses, the ILM Level 4 Award program provides non-financial managers with a strong foundation in the core financial management functions of planning and managing budgeting processes and interpreting and responding to key financial reports.

Learning Path
GBP 810.00

ILM Level 4 Cert. in Leadership & Management (Business Management)

Comprising 4 courses, the Global CERTIFICATE IN BUSINESS MANAGEMENT program (ILM Level 4 Certificate in Leadership and Management) will provide you with the skills and knowledge to effectively manage people to improve team productivity and performance.

Learning Path
GBP 810.00

ILM Level 4 Cert. in Leadership & Management (Effective Management)

Comprising 4 courses, the Global CERTIFICATE IN EFFECTIVE MANAGEMENT program (ILM Level 4 Certificate in Leadership and Management) will provide you with the skills and knowledge to effectively manage people to improve team productivity and performance.

Learning Path
GBP 1200.00

ILM level 4 Cert. in Leadership & Management (Enterprise Management)

Comprising 4 courses and 80 hours of learning, this program will give experienced managers the skills and knowledge to effectively lead the financial and administrative management of the enterprise.

Learning Path
GBP 810.00

ILM Level 4 Cert. in Leadership & Management (Managing Change in the Organization)

The 4-course Global program in MANAGING CHANGE (ILM Level 4 Certificate in Leadership and Management) is designed for professionals, tasked with successfully plan for manage change programs in the organization.

Learning Path
GBP 760.00

ILM Level 4 Cert. in Leadership & Management (Marketing Management)

Comprising 3 courses, the Global CERTIFICATE IN MARKETING MANAGEMENT program (ILM Level 4 Certificate in Leadership and Management) will provide you with the skills and knowledge to plan for and implement the marketing strategy for your organization.

Learning Path
GBP 1215.00

ILM Level 4 Diploma in Leadership and Management (General Management)

Comprising 7 courses and 120+ hours of online learning, the ILM LEVEL 4 DIPLOMA IN LEADERSHIP AND MANAGEMENT (GENERAL MANAGEMENT) is designed to enable experienced first line managers, to develop the knowledge and skills to enter middle management roles.

Learning Path

ILM Level 4 Program in Leadership and Management (FREE TRIAL)

Welcome to this extract from the ILM LEVEL 4 QUALIFICATIONS IN LEADERSHIP AND MANAGEMENT. This learning path contains extracts from some of the 60 courses available. Download course manual extracts from the 'Additional References'.

Learning Path
GBP 540.00

ILM Level 5 Award in Leadership & Management (Ethical Leadership)

Comprising 2 courses, the Global AWARD IN ETHICAL LEADERSHIP program (ILM Level 5 Certificate in Leadership and Management) will help you develop your leadership skills and knowledge to excel as an ethical leader.

Learning Path
GBP 540.00

ILM Level 5 Award in Leadership & Management (Mastering Leadership)

Comprising 2 courses and 40+ hours of online learning, the ILM LEVEL 5 AWARD IN LEADERSHIP AND MANAGEMENT (MASTERING LEADERSHIP) will provide you with key leadership skills and knowledge to get started in a senior management role.

Learning Path
GBP 840.00

ILM level 5 Cert. in Leadership & Management (Leadership for Results)

The 4-course ILM Level 5 Certificate in LEADERSHIP FOR RESULTS (ILM Level 5 Certificate in Leadership and Management) is designed for business managers, seeking to build a results-based focus in their business units and wider organization.

Learning Path
GBP 990.00

ILM level 5 Cert. in Leadership & Management (Leading Business Improvement)

Learn how to become an effective and influential Business leader. Comprising 3 courses and 80 hours of learning, this course will provide you with the kbowledge and skilsl to excel in leadership and advance your career.

Learning Path
GBP 1200.00

ILM Level 5 Cert. in Leadership & Management (Leading Business Improvement)

The 4-course Global program in LEADING BUSINESS IMPROVEMENT (ILM Level 5 Certificate in Leadership and Management) is designed for professionals, tasked with planning and leading quality and business improvement programs in the organization.

Learning Path
GBP 780.00

ILM Level 5 Cert. in Leadership & Management (Leading Innovation)

Comprising 3 courses, this ILM program in LEADING INNOVATION AND CHANGE will provide experienced managers with the knowledge and skills to make the business case for Innovation and establish an organization culture which consistently delivers innovation.

Learning Path
GBP 1200.00

ILM Level 5 Cert. in Leadership & Management (Managing Business Performance)

The 4-course Global program in MANAGING BUSINESS PERFORMANCE (ILM Level 5 Certificate in Leadership and Management) is designed for managers, tasked with planning and improving financial and business performance management in the organization.

Learning Path
GBP 780.00

ILM Level 5 Cert. in Leadership & Management (Managing Human Resource Development)

The 3-course Global program in MANAGING HUMAN RESOURCE DEVELOPMENT (ILM Level 5 Certificate in Leadership and Management) is designed for H-R professionals, tasked with planning and leading Human Resource Development activities in the organization.

Learning Path
GBP 840.00

ILM Level 5 Cert. in Leadership & Management (Operations Management)

The 4-course Global program in MANAGING OPERATIONS (ILM Level 5 Certificate in Leadership and Management) is designed for professionals, tasked with planning and managing businesss operations in the organization.

Learning Path
GBP 840.00

ILM Level 5 Cert. in Leadership & Management (Project Management)

The 4-course Global program in MANAGING WORKPLACE PROJECTS (ILM Level 5 Certificate in Leadership and Management) is designed for managers tasked with justifying, planning and successfully executing mid-sized workplace projects.

Learning Path
GBP 1215.00

ILM Level 5 Diploma in Leadership & Management (General Management)

Comprising 6 courses and 120+ hours of online learning, the ILM LEVEL 5 DIPLOMA IN LEADERSHIP AND MANAGEMENT (GENERAL MANAGEMENT) is designed to enable experienced middle managers, to develop the knowledge and skills to enter senior management roles.

Learning Path

ILM Level 5 Program in Leadership and Management (FREE TRIAL)

Welcome to this extract from the ILM LEVEL 5 QUALIFICATIONS IN LEADERSHIP AND MANAGEMENT. This learning path contains extracts from some of the 40 courses available. Download course manual extracts from the 'Additional References'.

Learning Path
GBP 1950.00

ILM Level 7 Certificate in Leadership and Management

Acquire the Executive Leadership skills and knowledge accelerate your career in senior management with this post graduate Certificate in Leadership and Management from the ILM.

Learning Path

SAMPLE: Certificate in Business Communication Skills

Comprising 5 online courses, the Global CERTIFICATE IN BUSINESS COMMUNICATION SKILLS is designed to help newly appointed and practising first line managers, to rapidly improve their communication skills essential for success in all areas of management.

Learning Path

SAMPLE: Certificate in Business Management

SAMPLE: Comprising 5 courses (100 hours), this program is designed to enable new and experienced supervisors and team leaders develop the knowledge with which to successfully manage the efficient operations of a department or business unit.

Learning Path

SAMPLE: Certificate in Effective Supervision

SAMPLE: Comprising 5 Level 3 courses and 100 hours of learning, the Certificate in First Line Management is the perfect learning suite for the new and aspiring supervisors and first line managers.

Learning Path

SAMPLE: Certificate in Leading Effective Teams

SAMPLE: Comprising 5 Level 3 courses and 100 hours of online learning, this program is the ideal boost for your new career in management.

Learning Path

SAMPLE: Certificate in Managing Quality and Improvement

SAMPLE: The 5-course GLOBAL CERTIFICATE IN MANAGING QUALITY AND IMPROVEMENT is designed to assist supervisors and quality professionals, in developing an understanding of continuous quality improvement, and lead a quality improvement program,

Learning Path

SAMPLE: ILM Level 3 Award (Business Management)

SAMPLE: Comprising 3 courses, this ILM Level 3 Award in Leadership and Management program helps new or aspiring first line managers develop foundation skills and knowledge vital to managing a department or business unit.

Learning Path

SAMPLE: ILM Level 3 Certificate (Managing Customer Service)

Comprising 6 courses, this ILM Level 3 Certificate program provides new or aspiring first line managers with training in a range of key management and leadership skills critical to success in a first line management role in commercial and public-sector

Learning Path
Global Management Academy provides online and direct training for managers worldwide. Our offices are located at 68-72 Newtownards Road, Belfast, BT4 1GW, United Kingdom. You can contact us on: Tel: 44 (0)2890640231, or sales@globalmanagementacademy.co.uk